Privacy Policy 

This Privacy Policy applies to (a) the British Stamp Service in North America (BSSNA) website located at britishstampservice.com; (b) the Unicover Corporation website located at www.unicover.com; (c) the Wind River Studios and Gallery of Artwork Originals websites located at www.windriverstudios.com and www.artworkoriginals.com; (d) the Unicover Packaging websites located at www.unicoverpackaging.com and www.unicover-packaging.com; and (e) the Stamp Services in North America (SSNA) website located at www.stampagencies.com (with all seven of these websites referred to collectively as the “Sites”), which are owned and operated by The Unicover Corporation, referred to hereunder as “Unicover”, “we”, “us”, “our”, etc.  All references to Unicover or BSSNA include our subsidiaries, divisions, affiliates, and trade names.

We believe you should know how we use and disclose personal and other information provided to us via the Sites.  Accordingly, we have created this Privacy Policy in order to educate you as to how we collect information, how we use it, and what controls and options you have.  Please read this Privacy Statement carefully, and if you have any questions or concerns, please Contact us by email. 

Information We Collect

 In general, you may visit any of our Sites without telling us who you are or submitting any personally identifiable information.  However, certain activities at the Sites may require that you provide information to us.  In addition, non-identifying information may be gathered automatically.  The following section provides additional information regarding personal information and non-identifying information.

Personal Information

Personally identifiable information is information that can be used to identify or contact you, or others, such as (1) name; (2) email address; (3) postal address; (4) telephone number; (5) credit card information; (6) company information and other contact details (“Personal Information”).

BSSNA only collects Personal Information that you choose to share with us, such as when you (1) contact us via the Sites; (2) order products; (3) register on one of our websites; (4) reply to communications sent by us; (5) enter one of our contests or sweepstakes; or (6) call us at one of the telephone numbers listed on the Sites.  If you give us Personal Information about somebody else, such as a spouse or work colleague, we will assume that you have their permission to do so.  We use the Personal Information in the manner and for the purposes described under the section “Use of Your Personal Information” below.

Cookies, Web Beacons and Other Technologies

When we collect Personal Information from you in a transaction, we may extract some information about that transaction in a non-identifying format and combine it with other non-identifying information such as click stream data.  This information is used and analyzed only at an aggregate level to help us understand trends and patterns.  This information is not reviewed at an individual level. If you do not want your transaction details used in this manner you can disable your “cookies”, described in greater detail below.  We collect the information we mentioned in the previous paragraph through the use of various technologies, including one called “cookies”.  A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you.  Some BSSNA pages use cookies sent by us, or other technologies to better serve you when you return to one of our Sites.  You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it.  You can also set your browser to turn off cookies. If you do so, however, some pages of our Sites may not work properly.

Our Sites may use web beacons or other technologies to better tailor our Sites to provide better customer service.  When a visitor accesses certain pages of our Sites, a notice (which does not contain any Personal Information) of that visit is generated which may be processed by us or by our suppliers.  These web beacons usually work in conjunction with cookies.  If you don’t want your cookie information to be associated with your visits to these pages, you can set your browser to turn off cookies.  If you turn off cookies, web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other cookie information and are disregarded.  For more information about cookies, please refer to the Help feature of your web browser.

Supplementing Information

From time to time, we may supplement information you give us via the Sites with information from other sources, such as information validating your address or other available information about businesses.  This is to help us maintain the accuracy of the information we collect and to help us provide a better service.  All supplemental information is treated in accordance with this Privacy Policy.

Service Quality Monitoring

Certain website transactions may also involve you calling us or our calling you. Please be aware that it is BSSNA’s general practice to monitor and in some cases record such calls for staff training or quality assurance purposes.

Representation Regarding Accuracy

Any Personal Information or other submission you provide to BSSNA must be true, accurate, current, non-misleading, and consistent and relevant to the purpose for which you are providing the information.  In addition, you hereby acknowledge and confirm to BSSNA that you are over the age of 18, and have the authority to provide the information submitted to and through the Sites.  You hereby agree that BSSNA reserves the right to verify such accuracy and authority from time to time.

Children

We understand that children may wish to access our Sites for educational and reference purposes; however, the interactive components of the Sites are not intended for use by children under the age of 13.  BSSNA does not knowingly collect Personal Information from children in this age group, but if we become aware that a user under the age of 13 has provided us with Personal Information or is attempting to do so, we will notify the user that we may not accept his or her Personal Information.  We will then expunge any related Personal Information from our records.

Use of Your Personal Information

Personal Information and Other Submissions

The following paragraphs describe in more detail how BSSNA uses your Personal Information and with whom we may share it.  Depending on the sections of the Sites you are visiting, one or more of the paragraphs may apply. For example, if you order a product from a Site, your information will be handled as described in such paragraphs as “Fulfilling Your Transaction Request” and “Marketing Use”.

Fulfilling Your Transaction Request

If you request something from one of our Sites, for example, a product or service, a callback, or specific marketing materials, we will use your Personal Information to fulfill your request.  To help us do this, we may share information with others, such as:  (1) financial institutions (for example, to authorize your purchase using a credit or debit card); (2) credit agencies; (3) shipping companies; (4) postal authorities, and/or (5) government authorities (for example, Customs authorities) involved in fulfillment.  In connection with a transaction we may also contact you as part of our customer satisfaction surveys or for market research purposes, provided you have not otherwise opted out of such non-transactional uses in accordance with the “Opt Out” section below.

Marketing Use

Your Personal Information may also be used by BSSNA and selected third parties for marketing purposes. Before we do so, however, we will offer you the opportunity to choose whether or not to have your Personal Information used in this way, and you can always opt out by following the “Opt Out” procedures below.  If you supply us with your postal address you may receive periodic mailings by postal mail from us with information on new products and services or upcoming events.

We occasionally make portions of our mailing list available to other carefully screened companies.  This information includes only the name and postal address. As a result, you may receive mailings from other reputable companies.  You can, however, have your name put on our “do-not-share” list as a registered customer directly online or by contacting us via email, postal mail, or telephone in accordance with the “Opt Out” procedures below.

If you supply us with your telephone numbers, you may receive telephone contacts from us with information regarding orders you have placed online.  Please provide us with your correct phone number.  We do not share telephone numbers with anyone else.

We may use your email address to send you information about new products and services or upcoming events.  If you do not want us to contact you by email, you can choose to opt out by following the “Opt Out” procedures below.  We do not share email addresses with anyone else.

Other Disclosures; Sale of Information

In the event of a sale, merger, liquidation, dissolution, or transfer of substantially all of the assets of BSSNA, subject to your opt out choices below, all Personal Information and other information collected about you from the Sites may be sold, assigned, or transferred to the acquiring entity.  By using these Sites and submitting your information to us, you hereby consent to the sale and transfer of your information as described in this paragraph.

BSSNA reserves the right to disclose any information gathered via the Sites (1) to other persons as required by applicable law or regulation; (2) to law enforcement personnel and agencies; or (3) as part of a legal process, in order to protect our property, or in furtherance of an investigation regarding a breach of the Sites’ rules and policies, unauthorized access to or use of the Sites, or any other illegal activities. Other than as specified in this Privacy Policy, BSSNA does not sell, transfer or otherwise disclose the information submitted via our Sites.

Information Security and Quality

We intend to protect your Personal Information and to maintain its quality.  We implement appropriate measures and processes, such as using encryption when transmitting certain sensitive information, to help keep your information secure and to maintain its quality.

In some cases BSSNA uses suppliers to collect, use, analyze and otherwise process information on its behalf. It is BSSNA’s practice to require such suppliers to handle information in a manner consistent with SSNA’s policies.

Limitation on Liability

IN NO EVENT SHALL BSSNA BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR PUNITIVE LOSS, DAMAGES OR EXPENSES EVEN IF IT HAS BEEN ADVISED OF THEIR POSSIBLE EXISTENCE, AND REGARDLESS OF THE FORM OF THE CLAIM OR SUIT OR THE TYPE OF DAMAGES.

SUBJECT TO THE FOREGOING, IN NO EVENT SHALL BSSNA’S LIABILITY IN ANY WAY RELATED TO THIS POLICY EXCEED IN THE AGGREGATE $100 DOLLARS (US).

SOME JURISDICTIONS DO NOT PERMIT THE LIMITATION OF LIABILITY AND SO THESE LIMITATIONS MAY NOT APPLY TO YOU.

Opt Out; Contacting Us

The British Stamp Service in North America Website is maintained by The Unicover Corporation, One Unicover Center, Cheyenne, Wyoming 82008-0001 USA.

If you have any questions or comments about our privacy practices, would like to stop receiving information from BSSNA, or would like to correct or update information provided to BSSNA via one of our Sites, please contact us by either clicking on the “Contact Us” button or as follows:

1.   At the following phone number: +1 (307) 771-3000 or 1-800-443-4225 (from anywhere in the U.S. and Canada).

2.   By writing to: The Unicover Corporation, One Unicover Center, Cheyenne, WY 82008-0001 USA.

3.   If you are a registered user, you can update your customer record directly online. Changes made directly online are immediate on the database but will not affect any mailings currently in process.

4.   You can contact us by email with an update, question, comment or request.  When sending us an email, please be sure to give us your full name and address, and be clear in your request.

5.   We include direct “opt out” links in any advertising email that we send you. Clicking these links in the email immediately changes the associated record on the database to indicate that you do not wish to receive further email advertisements. Changes made directly online in this way are immediate but will not affect any mailings currently in process.

If you wish to obtain a copy of particular information you provided to BSSNA, or if you become aware the information is incorrect and you would like us to correct it, please contact us using any of the foregoing methods (or if you are a registered user, you can change your information directly online).

Before BSSNA is able to provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request.  We will endeavor to respond to inquiries within five (5) business days.

Links to Non-Unicover Websites

This Privacy Policy applies only to the Sites listed previously in this Privacy Policy. This site may include links to both our affiliated sites and to non-affiliated websites, including access to content, products and services of such affiliated sites and to the content, products and services of non-affiliated sites (“non-BSSNA websites”).

We urge you to familiarize yourself with the individual privacy and other terms for each non-BSSNA website prior to submitting any information.

BSSNA makes no representations whatsoever about any non-BSSNA website that you may access through this one.  When you access a non-BSSNA website, please understand that it is independent from BSSNA, and that BSSNA has no control over the content on that website.  In addition, a link to a non-BSSNA website does not mean that BSSNA endorses or accepts any responsibility for the content, or the use, of such website. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, Trojan horses and other items of a destructive nature.

Notification of Changes

This Privacy Policy was last updated on September 8, 2010.  A notice will be posted on the home page of this website (as applicable) for 30 days whenever this Privacy Policy is changed in a material way.

Important Trademark and Servicemark Information

This page contains trademark and servicemark information about trademarks used on: (a) the British Stamp Service in North America (BSSNA) website located at www.britishstampservice.com; (b) the Unicover Corporation website located at www.unicover.com; (c) the Wind River Studios and Gallery of Artwork Originals websites located at www.windriverstudios.com and www.artworkoriginals.com; (d) the Unicover Packaging websites located at www.unicoverpackaging.com and www.unicover-packaging.com; and (e) the Stamp Services in North America website located at www.stampagencies.com (with all six of these websites referred to collectively as the “Sites”), which are owned and operated by The Unicover Corporation, referred to hereunder as “Unicover”, “we”, “us”, “our”, etc.  All references to Unicover and BSSNA include our subsidiaries, divisions, affiliates, and trade names.

Trademarks and Servicemarks

This is a non-comprehensive list of all Unicover trademarks: Australia Stamp Agency in North America, British Stamp Service in North America, China Stamp Agency in North America, French Stamp Agency in North America, Sweden Stamp Agency in North America, Marshall Islands Stamps and Philatelic Center, Unicover Corporation “U”, Unicover, Unicover Packaging and Wind River Studios.  This list serves only as a general description of United States trademarks and servicemarks owned by Unicover.  These trademarks and servicemarks may also be registered in other jurisdictions and countries.  Trademark applications for British Stamp Service in North America and Stamp Services in North America are pending with the USPTO.  Any questions concerning the use of these trademarks or whether a name that does not appear on this list is in fact a trademark of Unicover should be referred to Unicover:

At the following phone number: +1 (307) 771-3000 or 1-800-443-4225 (from anywhere in the U.S. and Canada).

By writing to: Unicover Corporation, One Unicover Center, Cheyenne, WY 82008-0001 USA.

By contacting us by email.

All other trademarks, including but not limited to those of Royal Mail, are trademarks of their respective companies or others.

Important Terms of Use and Copyright Information for the www.britishstampservice.com Website and All Affiliated Websites

This page contains ordering information, proprietary notices and copyright information, the terms of which must be observed and followed.  Throughout, British Stamp Service in North America (BSSNA) refers to Unicover Corporation, its subsidiaries (including, but not limited to, Unicover World Trade Corporation), divisions, affiliates, and trade names.

Copyright Notice

The contents, including but not limited to, all www.britishstampservice.com site design, text, graphics, the selection and arrangement thereof, Copyright © Unicover Corporation 1997-2015.  ALL RIGHTS RESERVED.  Some design elements, graphics, images and text may be copyright of others and are used here with permission.  All images of stamps and philatelic products depicted on this website are copyright of Royal Mail and are used with permission.  Permission is granted to electronically copy and to print in hard copy portions of the www.britishstampservice.com website for the sole purpose of placing an order with BSSNA or using the www.britishstampservice.com site as an information and shopping resource.  Any other use of materials on the www.britishstampservice.com website — including reproduction for purposes other than those noted above, modification, distribution, or republication — without the prior written permission of BSSNA is strictly prohibited.  Any questions concerning this website should be referred to British Stamp Service in North America:

1.   At the following phone number: +1 (307) 771-3000 or 800-443-4225 (from anywhere in the U.S. and Canada).

2.   By writing to: Unicover Corporation, One Unicover Center, Cheyenne, WY 82008-0001 USA.

3.  By emailing: orders@britishstampservice.com

Ordering Information

All orders placed with BSSNA are subject to acceptance, to the availability of goods and to credit approval.  We reserve the right to reduce any order so as to ensure fair distribution of limited supplies.  Prices are subject to change and to correction without notice.

The US$ prices of stamps and philatelic products sold on behalf of Royal Mail and offered for sale on the BSSNA website may be adjusted from time to time to reflect fluctuations in the US$ equivalent to GBP.  Stamps and philatelic products purchased on an individual order basis are typically priced at 40% or more above the equivalent face value in foreign currency.  The prices charged to subscription or standing order customers for these stamps are prices as stated in the subscription plans and as amended from time to time.

Shipping and Promised Shipment Dates

Our promised shipping date differs by product and offer.  Therefore you must consult the shipment promise specified with each offer.  For items in stock, we generally ship on the next business day.  Please bear in mind that you need to allow adequate time for us to receive in Cheyenne, Wyoming, USA any items which have just recently been issued or which will be issued in the future, and then to inspect and ship them to you.  If no shipment promise is made, please allow 30 days for shipment.

Our Commitment to Customer Satisfaction

*   Receipt of your order will generally be acknowledged when you place it.  You may cancel your order at any time prior to shipment.

*   You may return any shipment within 10 days of receipt for exchange or a refund of the purchase price.

*   If you should ever fail to receive a shipment, we will replace it as quickly as possible, provided replacements are available.  We may also ask you to sign an itemized claim form for our insurance purposes.

If You Are a Dealer

*   Receipt of your order will generally be acknowledged when you place it.

*   Place your orders with care!  When ordering customized goods, goods made to order, and orders that require us to place special orders with our suppliers, those orders cannot be reduced or cancelled. In all other cases, dealers may cancel an order at any time prior to shipment.

*   Should any item prove defective or damaged, dealers may return it within 10 days of receipt for exchange.

*   You may be asked to sign a Dealer Agreement outlining the terms above and agreeing to same.

Many products featured on this website and through other channels are available from BSSNA and Royal Mail to customers outside the United States of America and Canada.  Please see Ordering and Shipping Terms for International Orders for specific information. If our products are not available in your country or territory, you may obtain the name and address of the source (if any) of those products in your area:

1.   At the following phone number: +1 (307) 771-3000 or 1-800-443-4225 (from anywhere in the U.S. and Canada).

2.   By writing to: The Unicover Corporation, One Unicover Center, Cheyenne, WY 82008-0001 USA.

3.   By emailing: orders@britishstampservice.com

Conditions of Your Use of this Website

The following are terms of a legal agreement between you and BSSNA.

By accessing, browsing and/or using this www.britishstampservice.com website, you acknowledge that you have read, understood, and agree to be bound by these terms and to comply with all applicable laws and regulations, including export and re-export control laws and regulations. I f you do not agree to these terms, do not use this www.britishstampservice.com website.

This website may contain other proprietary notices and copyright information, the terms of which must be observed and followed.  Information on this website may contain technical inaccuracies or typographical errors.  Information may be changed or updated without notice.  BSSNA may also make improvements and/or changes in the products, the prices or the programs described herein at any time without notice.

BSSNA assumes no responsibility regarding the accuracy of the information that is provided.  Use of such information is at the recipient’s own risk.  BSSNA provides no assurances that any problem or question may be resolved with the use of any information that BSSNA provides.  By furnishing information, BSSNA does not grant any licenses to any copyrights, patents or any other intellectual property rights.

INFORMATION ON THIS WEBSITE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

BSSNA does not want to receive confidential or proprietary information from you through our website.  Please note that any information or material sent to BSSNA — including but not limited to feedback data, such as questions, comments, suggestions, or the like regarding the content of any such documents (collectively “Feedback”) — will be deemed NOT to be confidential.  By sending BSSNA any information or material, you grant BSSNA an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that BSSNA is free to use any ideas, concepts, know-how or techniques that you send us for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products.  However, we will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless:  (a) we obtain your permission to use your name; or (b) we first notify you that the materials or other information you submit to a particular part of this site will be published or otherwise used with your name on it; or (c) we are required to do so by law.  You can learn more about BSSNA privacy practices by clicking the “Privacy Policy” button.

Information BSSNA publishes on the World Wide Web may contain references or cross references to BSSNA products, programs and services that BSSNA does not sell and are not available outside the United States of America and Canada.

BSSNA makes no representations whatsoever about any other website which you may access through this one.  When you access a non-BSSNA website, please understand that it is independent from BSSNA, and that BSSNA has no control over the content on that website.   In addition, a link to a non-BSSNA website does not mean that BSSNA endorses or accepts any responsibility for the content, or the use, of such website. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, Trojan horses and other items of a destructive nature.

IN NO EVENT WILL BSSNA BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS WEBSITE, OR ON ANY OTHER HYPERLINKED WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

BSSNA may at any time revise these terms by updating this posting.  By using this website, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current terms to which you are bound.